I flew out of the most hated airport in the US, and while it still had issues, I was shocked at how much better it became in less than a year.

August 13, 2019

laguardia airport 2018

New York’s LaGuardia Airport has a reputation for being one of the worst airports in the US.
I reviewed my experience flying out of Terminal B in December 2017 and found it to be dirty, cramped, and poorly lit.
I flew out of the terminal again in November 2018 and noticed improvements.
In its more recent state, LaGuardia was still not equipped to be a transit hub for one of the biggest cities in the world, but recent improvements indicated that it’s on the right track.
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New York’s LaGuardia Airport has a reputation for being one of the worst airports in the US.

A 2018 study of more than 40,000 travelers by JD Power found that respondents were less satisfied with their experiences at LaGuardia than at any other large or medium airport in North America. That may change in the years to come, as an $8 billion makeover is underway, but for now, LaGuardia still lags behind other major airports.

Read more: A summer meltdown at New York’s LaGuardia Airport has travelers walking on the highway to get to their flights

I reviewed my experience flying out of Terminal B in December 2017 and found it to be dirty, cramped, and poorly lit. I flew out of the terminal again in November 2018 and noticed improvements. Concourse C, where my gate was located, was cleaner and brighter than the year before. Even better was the new pickup area for ride-hailing services, which was a vast improvement over the old system.

In its more recent state, LaGuardia was still not equipped to be a transit hub for one of the biggest cities in the world, but recent improvements indicated that it’s on the right track.

Here’s what I saw during my latest trip to LaGuardia.

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Source:: Business Insider

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