The name “Beaner” was printed on this Starbucks cup given to a Latino customer at a La Cañada Flintridge store.
Starbucks is investigating after a customer at a La Cañada Flintridge store said he received two coffee cups with the word “Beaner” – a derogatory term for Mexicans – printed on them instead of his name this week.
“We have apologized to the customer directly and are working to make things right,” an emailed statement from the Seattle-based chain’s corporate office said in part. “We are conducting a full investigation into this incident to understand how this happened and to ensure it doesn’t happen again.”
The customer, a Latino immigrant known as Pedro, confirmed to the Daily News Thursday that Starbucks spoke with him and asked for forgiveness.
“It’s not good what they did, but they have spoken with me,” he said in Spanish, declining further comment.
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Tuesday’s incident comes as Starbucks plans to close more than 8,000 of its company-owned stores across the country on May 29 to conduct “racial-bias” training in an effort to prevent discrimination at its stories.
Starbucks in La Canada Flintridge was tagged with “BNR??” on Wednesday, May 16, 2018, after a Starbucks patron received two coffee cups with the term “Beaner” on Tuesday. (Photo by Sarah Reingewirtz, Pasadena Star-News/SCNG)
That decision was made after two African American men were arrested in April for sitting at a Starbucks in Philadelphia without ordering something. The men, who were waiting for someone to arrive, settled with the coffee-shop chain earlier this month for an undisclosed sum and an offer of a free college education.
Jesse Poor said he was offended when he saw his co-worker’s Starbucks …read more
Source:: The Mercury News